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FAQ. Updated September 2026

Moon.com FAQ: twenty questions, straight answers

Everything people ask us about Moon.com, grouped and answered from Moon's own terms and help centre. If you only want the short version: it is a real platform run by a named company, with published fees and identity checks, and the button below takes you to the genuine site with our referral attached.

Updated September 4, 2026. Facts from moon.com, its terms and help centre. Affiliate disclosure.

Answers are grouped below. Each one comes from Moon’s terms of service, its help centre or its homepage, unless it says otherwise. For the reasoning behind the answers, start with the verdict and the full review.

Legitimacy

Is Moon.com legit?

Yes, with eyes open. Moon.com is operated by a named company stated in its terms, publishes its fees in its help centre, verifies identity before deposits and withdrawals, and offers a play-money mode. The cautions are that it is offshore, only weeks past public launch, and does not print a licence number in its terms. Our verdict page lays out the evidence row by row.

Is Moon.com a scam?

We found no indication of one. Scams tend to hide the operator, skip identity checks and bury fees; Moon does the opposite on all three. The scams to worry about are lookalike domains and fake support accounts that borrow Moon's name. Our scam check page shows how to confirm you are on the real moon.com.

Is Moon.com safe?

As a platform, it shows the trust signals you would want: a named operator, real terms, published fees and KYC. As a product, it is leveraged betting, and a bet at 1000x can be ended by a move of about 0.1% against you. Safe use means play money first, low leverage and small stakes while the platform builds a track record.

Has anyone successfully withdrawn from Moon.com?

We have not run a timed withdrawal test ourselves and we do not quote other people's. In our research we found no published withdrawal complaints at the time of writing, but the platform has only been public since late August 2026, so the record is short for everyone. Make a small early withdrawal to see the process for yourself.

Why should I trust this site?

We are an independent affiliate: we earn a commission if you sign up through our link, and we say so on every page. Every fact about Moon here comes from moon.com, its terms or its help centre, and anything we could only find claimed by a third party is labelled as such. The rating is ours and it is not a 5.

Company and licence

Who operates Moon.com?

Moon International Limited, incorporated in the Union of the Comoros under registration number 16151, with a registered office at Hamchako, Mutsamudu, on the Autonomous Island of Anjouan. That is stated in Moon's terms of service.

Is Moon.com licensed?

Moon's terms give the Comoros incorporation but no licence number and no regulator. A third-party review site claims an Anjouan gaming licence exists; we have not verified that against the register and Moon does not publish it, so we treat it as unconfirmed. Our licence and company page has the full picture.

Is Moon.com owned by the Stake founders?

Press coverage has reported, based on public LinkedIn postings, that the founders of Stake are connected to Moon through their company Easygo. Moon's own site does not name them, so we describe the link as reported rather than confirmed.

When did Moon.com launch?

Public launch was around 25 to 26 August 2026, following an invite-only beta. The domain is far older: registered in 1994 and used by Moon Travel Guides until that business moved to its own address in 2025.

Money: deposits, fees, withdrawals

What fees does Moon.com charge?

Four: 1% of your stake when you open a bet, a holding fee assessed every 8 hours at a dynamic rate, a performance fee of at least 10% of realized profit, and a liquidity or spread adjustment at close whose size is not published. Losing bets pay no performance fee.

Can I deposit with a card or bank transfer?

No. Moon's help centre states that only cryptocurrency deposits are supported. You send coins from your own wallet to an address Moon provides in the cashier, after your identity has been verified.

Which coins does Moon.com accept?

Moon does not publish the list in the help-centre pages we read. The accepted coins and networks are shown inside the cashier once you are verified.

What is the minimum deposit on Moon.com?

Not published in the pages we reviewed. The cashier shows the current minimum after verification. Whatever it is, your first deposit should be an amount you are prepared to lose in full.

How long do Moon.com withdrawals take?

Moon does not state a processing time. Its terms say withdrawals are paid in crypto after identity verification and anti-money-laundering checks, within minimum and maximum limits, minus network fees. Delays are most often caused by incomplete verification or a source-of-funds request.

Account and product

Do I have to verify my identity on Moon.com?

Yes, before your first deposit and before any withdrawal. Moon asks for a government ID, front and back, plus a proof of address. Higher-risk accounts may also be asked for source-of-funds documents. Upload clear photos at registration and it is a one-time step.

Is there a Moon.com app?

No native app. Moon's help centre says to use the site in your phone's browser and add it to your home screen, which gives you an app-style icon without a download.

Can I try Moon.com without depositing?

Yes. The homepage offers a play-money mode where you place Up and Down bets with a practice balance. It is the best way to see how leverage and the 8-hour holding fee behave before real money is involved.

Is there a Moon.com welcome bonus?

Not at the time of writing. What Moon offers is rakeback of 3.5% of the fees you pay, activated through approved affiliates and streamers or at Bronze VIP, with wagering requirements on any bonus funds. We cannot confirm whether our link switches it on, so check your rewards tab after signing up.

Availability and player tools

Is Moon.com available in my country?

Moon applies a restricted-country list at sign-up, set out in its terms of service, and does not hold local gambling licences in the jurisdictions it excludes. Check the current list in Moon's terms before you register.

Does Moon.com have responsible-gambling tools?

Moon's terms describe a Take a Break option lasting from one day to three months and self-exclusion for a minimum of six months or permanently. There is no standalone responsible-gambling page on moon.com that we could find, so look for the tools in your account settings and in the terms.

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